Right of Withdrawal for Consumers

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day on which you or a third party designated by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must inform us:

SGS CKE s.r.o.
Juditina 1722/18
CZ-41501 Teplice
Czech Republic
E-Mail: info@culinex.eu
Phone: +420 474 720 143

by means of a clear declaration (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract.

To meet the withdrawal deadline, it is sufficient for you to send the communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and no later than 14 days from the day on which we received the notification of your withdrawal from this contract.

For such reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement.

We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

Return of Goods

You must return the goods to us without undue delay and in any event no later than 14 days from the day on which you inform us of the withdrawal from this contract.

The deadline is met if you send the goods before the 14-day period has expired.

You bear the direct costs of returning the goods.

Loss of Value

You shall only be liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Exclusion of the Right of Withdrawal

The right of withdrawal does not apply to:
- Goods made to customer specifications or clearly tailored to personal needs
- Goods that are not suitable for return due to their nature
- Goods that can spoil quickly or whose expiration date would be quickly exceeded

Model Withdrawal Form

To: SGS CKE s.r.o., Juditina 1722/18, CZ-41501 Teplice, E-Mail: info@culinex.eu

I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*):

Ordered on (*)/received on (*):
Name of the consumer(s):
Address of the consumer(s):
Date:
Signature of the consumer(s) (only for paper notification):

(*) Delete as applicable.

As of: April 2026
SGS CKE s.r.o., Teplice